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FCS PC&L Regional Key User    
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Job description

FCS PC&L Regional Key User

Date: 19-Feb-2021 Country/Region: ZA City: UITENHAGE Contract Type: Unlimited Requisition ID: 12721

Title of the position

FCS Country key user


Site

Uitenhage



Hierarchically reporting to

Platform Manager



Main Purpose of the job
Overall Single-Point of Contact for their domain within their organization (i.e. – their plant). Ultimately accountable for the accuracy of master and transactional data, knowledge of the system and environment, and adherence to processes required to ensure success within their domain.

Essential responsibilities and duties

The main missions of the role are: Accountable for accuracy of the FCS Master Data for their domain. Detail minded person will be responsible for validating data against standards using MS-Office tools and FCS Must possess strong communication and facilitation skills to effect timely and accurate delivery of data across cross-functional departments Self-starter - will be responsible to recognize data deficiencies and work across cross-functional departments to close gaps Must understand common FCS processes within their domain
Accountable for ensuring transactional data is accurate and loaded correctly into FCS – responsibility for data remains with the Dept. Management Ensure the staff knows how to perform their role & how to use the system First-line-of-defense in the function for questions from End-Users and problem solving Escalate when support is needed from GIS or other functions
Responsible for communicating to FCS Support when needed Explain the need for any new or improved functionality Assist with the rollout / training of new or improved functionality Coordination with internal support, such as GIS, to ensure successful use of the system and processes
Review, communicate, and escalate when necessary the Plant Operational Dashboard and ERP-Usage-Indicator metrics In coordination with Plant Management & NAO FCS L2 support team
User-Readiness; First line-of-defense for training of new employees or refreshers of existing staff Plant Management will monitor staff performance to Skills Matrix, Key User will ensure training is given to meet the Skills Matrix Escalate when support is needed from GIS or other functions
Candidate will work in new FCS launch teams as necessary during new site launch or new module projects

Qualifications

The ideal candidate will have/be: Minimum education level: 3-5 years’ experience with business processes, preferably in a Faurecia environment.
Candidate must have strong skills in the following: problem solving conflict management organizational alignment time management communication to management must be able to clearly understand, communicate, and meet objectives in a team environment
Candidate must present independent thinking and out of box thinking to be proactive with process flow in a fast paced environment
Candidate must be able to multi-task and adhere to timeline schedules. Hands on experience with Excel and SAP business applications, including SAP Application Components.

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